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Strategic Management NQF5

Strategic Management NQF5

The learner acquiring this qualification will be able to manage first line managers in an organisational entity. Outcomes achieved will include the following:

  • Initiating, developing, implementing and evaluating operational strategies, projects and action plans, and where appropriate, recommending change within teams and/or the unit so as to improve the effectiveness of the unit.
  • Monitoring and measuring performance and applying continuous or innovative improvement interventions in the unit in order to attain its desired outcomes, including customer satisfaction, and thereby contributing towards the achievement of the objectives and vision of the entity.
  • Leading a team of first line managers, by capitalising on the talents of team members and promoting synergistic interaction between individuals and teams, to enhance individual, team and unit effectiveness in order to achieve the goals of the entity.
  • Building relationships using communication processes both vertically and horizontally within the unit, with superiors and with stakeholders across the value chain to ensure the achievement of intended outcomes.
  • Applying the principles of risk, financial and knowledge management and business ethics within internal and external regulatory frameworks in order to ensure the effectiveness and sustainability of the unit.
  • Enhancing the development of teams and team members through facilitating the acquisition of skills, coaching, providing career direction, and capitalising on diversity in the unit.

WHO IS IT FOR?

  • Middle managers
  • Senior managers
  • Develop, implement and evaluate a project plan
  • Manage a diverse work force to add value
  • Apply the principles and concepts of emotional intelligence to the management of self and others
  • Apply efficient time management to the work of a department/division/section
  • Lead people development and talent management
  • Apply mathematical analysis to economic and financial information
  • Manage the finances of a unit
  • Record, analyse and prepare cost information
  • Apply the principles of ethics to improve organizational culture
  • Apply a systems approach to decision making
  • Formulate recommendations for a change process
  • Create and manage an environment that promotes innovation
  • Demonstrate basic understanding of the Primary Labour Legislation that impacts on a business unit
  • Develop, implement and evaluate a project plan
  • Monitor, assess and manage risk
  • Recruit and select candidates to fill defined positions
  • Devise and apply strategies to establish and maintain workplace relationships
  • Build teams to achieve goals and objectives
  • Use communication techniques effectively
  • Interpret and manage conflicts in the workplace
  • Induct a new employee
  • Develop, implement and evaluate an operational plan
  • Monitor and evaluate team members against performance standards
  • Institute disciplinary action
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